Privacy Policy

 

Introduction

At True Self Wealth, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

We collect personal information that you provide to us when you:

  • Create an account
  • Purchase products or services
  • Sign up for newsletters or marketing communications
  • Request information or customer support
  • Participate in surveys or promotions

The types of personal information we collect may include your name, email address, phone number, billing information, and other contact details.

Use of Information

We use the information we collect to:

  • Provide and manage your account
  • Process transactions and fulfill orders
  • Communicate with you about your account, orders, and our services
  • Send you marketing communications, if you have opted in
  • Improve our website and services
  • Respond to your inquiries and provide customer support

Lawful Basis for Processing

We process your personal data based on the following legal grounds:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate interests, such as improving our services and website

Opt-In for SMS Communications

End users can opt-in to receive SMS communications by:

  1. Requesting directly from a practitioner
  2. Visiting a product download or landing page such as https://trueselfwealth.com/power-pages or creating an account at https://trueselfwealth.com and voluntarily providing their phone number
  3. Texting START to our designated phone number

By submitting your phone number, you agree to receive text messages from us. You can change your opt-in status in your account profile by adding or removing your mobile number, or by requesting changes via email to customer support. Screenshots of the various opt-in processes are available here.

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as necessary to provide our services or comply with the law.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal data
  • Correct or delete your personal data
  • Restrict or object to the processing of your data
  • Data portability
  • Withdraw consent at any time

You can manage your preferences by logging into your account or contacting us directly.

Data Protection Officer

If you have any questions about this Privacy Policy or your data, you can contact our Data Protection Officer at [email protected].

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].